Soundcore Space Q45 ANC Headphones

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1. Charging and Playtime

  • Full Charge Time: ~2 hours in a normal indoor environment (may take longer in low temperatures).
  • Playtime:
    • ANC Off: Up to 65 hours at 60% volume.
    • ANC On: Up to 50 hours at 60% volume.
    • Quick Charge: 5 minutes of charging provides 4 hours of listening.

Note: Playtime varies with music content and calling reduces playtime as the microphone consumes additional power.

  • Usage While Charging: Not supported.

2. Troubleshooting Common Issues

  • Headphones not holding charge/powering on:

    1. Use a different 5V charger and cable; charge for at least 24 hours.
    2. Ensure the charger and cable work with other devices.
    3. Reset headphones by holding the Power and Volume+ buttons for 5 seconds.
  • Battery discharges quickly:

    1. Use a different 5V charger and cable; charge for at least 24 hours.
    2. Confirm charger and cable function with other devices.
    3. Test playtime at 60% volume after full charging.

3. Connectivity

  • Supported Bluetooth Codecs: AAC, SBC, LDAC.

  • Pairing Issues:

    • Restart the device, clear Bluetooth records, and reset headphones (Power + Volume+ for 5 seconds).
    • Test with another device.
  • Pairing with Multiple Devices:

    • Pair the first device, double-click the Power button, pair the second device.
    • If already paired to two devices, disconnect one to pair a new device.
  • Sound Interruptions/Disconnections:

    1. Remove obstructions.
    2. Clear device Bluetooth history, reset headphones, test with other devices.
    3. Disable SBC, enable AAC.

4. Audio Quality and Specific Modes

  • Audio Delay: May occur due to Bluetooth limitations; try:
    • Reset headphones.
    • Test with different devices and content.
  • Low/Uneven Sound on One Side:
    1. Fully charge, reset, switch modes.
    2. Try wired mode and check device sound settings.
  • Background Noise:
    • Reset headphones, switch modes, test with different environments.
  • Wired Mode Quality:
    • Reset headphones, use different cables, ensure audio source quality.

5. App Connectivity and Controls

  • Connecting to Soundcore App:
    1. Download the app, pair headphones, add device.
    • If issues occur, reset headphones and try again.
  • Voice Assistant Activation: Double-press Play/Pause.
  • LED Indicators:
    • Charging: Steady red.
    • Fully charged: Off.
    • Power on/off: Flashes white 3 times quickly.
    • Pairing mode: Flashes blue.
    • Connected: Steady blue for 3 seconds.
    • Reset: Flashes red 3 times.

6. Additional Notes

  • Firmware: Update via Soundcore app.
  • Multipoint Mode Limitations: LDAC mode is not supported during multipoint use.
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