1. Charging and Playtime
- Full Charge Time: ~2 hours in a normal indoor environment (may take longer in low temperatures).
- Playtime:
- ANC Off: Up to 65 hours at 60% volume.
- ANC On: Up to 50 hours at 60% volume.
- Quick Charge: 5 minutes of charging provides 4 hours of listening.
Note: Playtime varies with music content and calling reduces playtime as the microphone consumes additional power.
- Usage While Charging: Not supported.
2. Troubleshooting Common Issues
3. Connectivity
Supported Bluetooth Codecs: AAC, SBC, LDAC.
Pairing Issues:
- Restart the device, clear Bluetooth records, and reset headphones (Power + Volume+ for 5 seconds).
- Test with another device.
Pairing with Multiple Devices:
- Pair the first device, double-click the Power button, pair the second device.
- If already paired to two devices, disconnect one to pair a new device.
Sound Interruptions/Disconnections:
- Remove obstructions.
- Clear device Bluetooth history, reset headphones, test with other devices.
- Disable SBC, enable AAC.
4. Audio Quality and Specific Modes
- Audio Delay: May occur due to Bluetooth limitations; try:
- Reset headphones.
- Test with different devices and content.
- Low/Uneven Sound on One Side:
- Fully charge, reset, switch modes.
- Try wired mode and check device sound settings.
- Background Noise:
- Reset headphones, switch modes, test with different environments.
- Wired Mode Quality:
- Reset headphones, use different cables, ensure audio source quality.
5. App Connectivity and Controls
- Connecting to Soundcore App:
- Download the app, pair headphones, add device.
- If issues occur, reset headphones and try again.
- Voice Assistant Activation: Double-press Play/Pause.
- LED Indicators:
- Charging: Steady red.
- Fully charged: Off.
- Power on/off: Flashes white 3 times quickly.
- Pairing mode: Flashes blue.
- Connected: Steady blue for 3 seconds.
- Reset: Flashes red 3 times.
6. Additional Notes
- Firmware: Update via Soundcore app.
- Multipoint Mode Limitations: LDAC mode is not supported during multipoint use.